Job Description
MUST HAVE HEAVY DUTY WRECKER TOWING EXPERIENCE.......We are seeking a skilled and dedicated Heavy Duty Tow Truck Driver to join our diesel mechanic shop. The successful candidate will be responsible for towing heavy-duty trucks and trailers, providing roadside assistance, and ensuring the safe transport of vehicles to our repair facility.
Key Responsibilities
· Towing Operations: Safely operate and maneuver a heavy-duty wrecker tow truck to transport trucks and trailers from various locations to our diesel mechanic shop.
· Documentation: Accurately complete all necessary documentation related to towing jobs, including vehicle condition reports, invoices, and customer service records.
· Safety Compliance: Adhere to all safety regulations and company policies to ensure the safety of yourself, customers, and the vehicles being towed.
· Customer Service: Maintain a high level of professionalism and provide exceptional customer service to ensure customer satisfaction and loyalty.
· Equipment Maintenance: Perform routine inspections and maintenance on tow truck equipment to ensure it remains in optimal working condition.
· Emergency Response: Respond to emergency calls promptly and efficiently, often in adverse weather conditions or during irregular hours.
Qualifications and Skills
· Experience: Previous experience as a heavy-duty tow truck driver or in a similar role is preferred.
· Licenses and Certifications: Valid CDL with a clean driving record. Additional certifications related to towing and recovery are a plus.
· Technical Skills: Strong mechanical aptitude and knowledge of diesel engines and heavy-duty vehicles.
· Attention to Detail: Keen attention to detail to ensure accurate documentation and safe operations.
· Customer Service: Excellent customer service and communication skills.
· Physical Fitness: Ability to perform physically demanding tasks, including lifting heavy objects and working in various environments.
· Problem-Solving: Strong problem-solving skills to handle roadside issues and ensure safe towing operations.
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