Customer Service Representative Job at Buckeye Global, San Diego, CA

NXl1aDVwUVErVGY5OHJmRDlDUmdwVEoyemc9PQ==
  • Buckeye Global
  • San Diego, CA

Job Description

Role: Customer Service Representative

Location: Kearny Mesa Spectrum Branch is located at 9119 Clairemont Mesa Blvd., Ste. A San Diego, CA 92123 (potential work from home after 6 weeks of training)

Duration: 6 months contract (potential temp to perm)

Start date: September/October

Job description:

6 months of call center experience

Good attendance is a priority.

After first 6 weeks of training at office, some candidates will work from office and some will work remotely. Client will take this decision.

Candidate must have stable internet connection and equipment in case they are approved for remote.

Must be flexible for evenings and weekends as well as one shift is from 11:30 AM to 8 PM. Their regular shift is 8:30 AM - 5 PM /7:30 AM - 4 PM/9:30 AM - 6 PM

Healthcare knowledge must - HIPAA compliance, Medicaid, Medicare handling

Candidate expected to attend 60-80 calls per day.

Will handle escalated issues.

Investigatory skills/Grievance cases - researching and looking into inquiries

Epic preferred

Talkdesk Preferred - They are using this

Calls will be inbound, however, down the road they are implementing an outbound model as well but that is a long way from now.

Job Tags

Permanent employment, Contract work, Temporary work, Work at office, Remote work, Flexible hours, Shift work, Weekend work, Afternoon shift,

Similar Jobs

Griffin Construction LLC

Carpenter Job at Griffin Construction LLC

 ...tools relevant to the trade Ability to read and comprehend blueprints Valid driver's license and reliable transportation to travel to multiple job sites ** Employer conducts pre-employment drug screening- including marijuana** Benefits: ~ Great Pay... 

NY WOLVES LLC

Data Entry Operator Job at NY WOLVES LLC

Very basic job, I need someone knows basic computer, You have to browse stocks and add open and close price of asked stocks in a form. Need short term work max 40 hrs. Will pay $500.

Coefficient Health

Medical Writer Job at Coefficient Health

We have an immediate, full-time opening for a Medical Writer who is interested in joining our outstanding, multidisciplinary team. About Us Based in New York City, Coefficient Health is a full-service agency team designed to be more like the commercial leaders... 

Infinite Capital

Front End Developer Job at Infinite Capital

 ...We are seeking a talented Contract Front End Developer to join our team on a part-time basis. The ideal candidate will not only possess strong...  ...Utilize the Webflow framework to create stunning and responsive web designs - Contribute to the enhancement and optimization of... 

ALS Recruiting Ltd

Customs Entry Writer Job at ALS Recruiting Ltd

 ...Job Description Customs Entry Writer: Location: Chicago, IL, Itasca (onsite) Position Summary: We are seeking a detail-oriented and experienced Customs Entry Writer to join our clients logistics team in Chicago. The ideal candidate will be responsible for...